On the Tools Used by the CIA (and us)
Research is a wonderful thing – you can often find out some amazing things by just devoting the time to finding out “stuff”.
Yesterday, whilst doing some research on one of the tools we use in our business and with our customers, I found out some amazing “stuff”. I did not know that the Trimetrix tool that we use has been used by some of the largest and most high profile organisations and businesses globally. Included in the list are:
- The US Air Force;
- American Express;
- the CIA;
- Hewlett Packard;
- the IRS;
- Mercedes Benz;
- NASA Headquarters;
- Royal Canadian Mounted Police;
- various US Universities;
- Volvo; and
- the US Secret Service.
Reflecting on this new learning last night and based on my knoweldge and understanding of the Trimetrix tool, the list (whilst very impressive) doesn’t surprise me.
Having used the tool for numerous years, it is apparent that it gives the most comprehensive insight into how people behave and think that would seem to be currently available in the world today. As mentioned by a new team member the other week when I was going through her Trimetrix before appointing her “You know more about me than I do”.
We’ve just worked through some issues with two highly experienced staff at one of our customer’s businesses. Significant communication issues which were having detrimental impacts on other team members and business performance. Taking them through the exercise, we highlighted the issues, accepted their differences and enabled them to see how things can be improved without laying blame anywhere. Result so far? Spoke to our customer last night and he indicated that the change in both staff members concerned has been incredible and that things are progressing far better now than they have for a long time.
People create the complexity in any business or organisation. To enable your people to perform at their best and engage fully, you need to understand what works for them and what they need to allow them to excell. The Trimetrix tool allows this to happen in the most effective manner that I know.
And, it’s used by the CIA.