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On Development and Glasses – Communication Matters!


Do you ever feel like you know you have potential to be better – particularly with your communication?  Are you constantly frustrated with being unable to do what is needed?  When looking at business and people development, what glasses are you wearing?

Your position is not abnormal – it is in fact very normal.  But, what can you do about it?

People tend to see the world, their situation, other people or things as either “good” or “bad”.  They can fall into the view of black v white.  This again is natural and your normal approach will be to follow your tried and true strategy.

I know this very well as one of my relatives is a constant “nay-sayer” -nothing is ever seen in a positive light.  When at a restaurant, they will place their order.  As dishes come out of the kitchen, you will hear “oh, I should have ordered that”.

We see this too in many businesses – owners/managers of businesses will recruit people who are just like them.  This is generally because the “feel” is right – there is an automatic preference for liking someone like them.

Great teams consist of a broad range of people who work well together.  You want to have a diversity of views, a range of communication and listening styles and a healthy attitude to risk.  Style blending will see better decisions made and more effective analysis performed.  You don’t want all the same type of people just agreeing with each other!

Considering issues around strategy and business management, only looking at things from one perspective.  This can result in either missing opportunities completely or being so focused on one aspect of an option the “big picture” is overlooked.  There are obviously other forms this can take.  The main point though relates to the ability to have robust (sometimes “prickly”) discussions and being open to a range of contributions/inputs.

Understanding that recruitment and development of people with differing styles adds a depth and robustness to your business is a real positive.  Differing approaches will keep things bouncing along.  Your conversations will go “broader and deeper” than having a lot of the same folk discussing an issue.

When it comes time for you to consider what sort of person you want to recruit or promote/develop, have a serious think about choosing someone who has a different style to you.  Sure, there will be times when the discussions will be a tad uncomfortable, but doesn’t this give a better result in the long run?

If you just want someone to agree with you all the time, get a dog.

To maximise your development, improve your strategy and make your business management a lot easier, think about glasses.  Different eyes see the same things differently.

We have access to world-leading tools to assist you and your business identify the different styles and inform you of the differing ways people approach issues and communicate.  Having access to this information enables a far deeper and more open conversation to occur.  To find out more, give us a yell – we would love the opportunity to show you how these tools can really help you and your business flourish!

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